I, Craig Robey and relevant members of the Camperlands Home Deliveries Team are committed to protecting, the privacy of anyone using our site and the confidentiality of any
information, you provide us with. The purpose of this statement is to set out how we use the personal information obtained from you when using our website.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you make a purchase from our site you will need to provide us with certain information such as your contact details. We will store this data and hold it on a computer or otherwise.

We may use information that you provide:

(a) To register you with our website and to administer it.

(b) To instruct parcel carriers where to deliver your order and provide a point of contact in case route directions are required.
(c) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies but this could detrimentally effect site usability. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party website's or external data suppliers.

Security and payment processing

Online credit and debit card payments are processed by Sage Pay, formerly known as Protx. All transaction information passed between our website and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that no data passed to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held is extremely secure and Sage Pay is regularly audited by the banks and banking authorities to ensure it remains so.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to:

Craig Robey (Home Deliveries Manager)
Camperlands Ltd
Mill Lane
Northenden
Manchester
M22 9AP

Email: craig@camperlands.co.uk